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Question: How do I tell my cleaner what household tasks I want carried out?


Answer: We supply a detailed checklist outlining all cleaning tasks with room for you to leave your cleaner a message.


Question: What do I do if my cleaner is on holiday or is ill?


Answer: When your cleaner is on holiday, ill or unavailable for any reason contact us and we will supply a replacement cleaner as part of our comprehensive service.


Question: Who supplies the cleaning products and equipment?


Answer: In order to maintain the highest hygiene standards the cleaners use customer’s vacuums, brushes and mops. This ensures no germs are transferred across households. Cleaners use customers cleaning products to minimise the risk of allergic reactions to unfamiliar products.


Question: Can I meet the cleaner first?


Answer: Yes, we prefer that our customers meet their cleaners first to ensure peace of mind.


Question: Do I need to stay at home when the cleaner comes to me?


Answer: No, our cleaners are vetted and are happy to hold your house keys. We will provide you with a Key Acknowledgement Form for your cleaner to sign.


Question: How do you vet your cleaners?


Answer: We first carry out a telephone interview. If the applicant seems suitable we then arrange for a more thorough interview to take place in their own home. Only after taking proof of ID and address along with references and police checks do we accept them onto our database.


Question: What would it cost to have a regular cleaner?


Answer: The hourly rate for regular cleaning is £9.50 with a minimum of 4 hours cleaning each month.


Please contact us on 0800 158 8223 if you have any other questions.


» Services We Offer
  • Daily Cleans
  • Weekly Cleans
  • Fortnightly Cleans
  • Monthly Cleans
  • One Off Cleans
  • End of let cleans
  • House clearance cleans
  • Ironing
  • And much more!
» Locations Covered


All areas within Fife including Kirkcaldy, Glenrothes, Dunfermline, Cupar, St Andrews and all smaller places in between!


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Cleaner Connection - First class cleaning services